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1. Were you satisfied with the initial telephone contact you had with us? Could anything more have been said to lessen your fears? Was all of the information accurate or was misleading information given? What was most helpful? Other comments? |
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"All initial information was extremely informative. The web site referral was excellent and the site was informative."
"Yes, impressed with opportunity to speak directly to the doctor. Information extremely accurate (literature helpful)."
"I am so glad this facility is here."
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2. Did you have any problems with transportation or hotel accommodations? In what way could we have been more helpful? |
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"There was no way the staff could have been more helpful." |
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3. Any comments about our facility, waiting rooms, initial questionnaire and/or literature? |
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"The facility was great in general, we felt safe, and everything was clean, soothing and the music in the waiting room was comforting."
"Excellent - Security was reassuring, and all information provided was excellent. Articles written and doctor information was extremely important."
"Everything was very thorough, and it felt very safe and secure here."
"Everything about this facility was professional and very understanding."
"Extremely clean facility and sterile. Literature written by Dr. Hern, excellent."
"Facility made me feel safe." |
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4. How did you feel about your counselor/counseling? |
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"She comforted us through this difficult time and was sincere and kind."
"I love her."
"She handled my attitude with dignity..." |
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5. Comments or suggestions for the nursing staff? |
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"They were great always making us feel like nothing was any trouble for them to do. They treat us with care and love."
"Nursing staff is sympathetic and supportive; everyone very committed to supporting women at this time - Thank you!"
"Great staff, very caring and compassionate."
"The staff was very comforting and compassionate!"
"Nursing staff was wonderful."
"Everyone was friendly and caring, as well as comfortable with and professional at what they’re doing."
"I would just like to say thank you for being so kind and treating me with such respect."
"I love how everyone is so talkative and friendly. They took the time to learn my name and ask me how I was doing."
"Their concern for me as a patient was evident." |
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Testimonials
